WALLET

  • How do I make a deposit?

    1. Login to your FGH account and click on “Wallet” in the side menu. Once at the “Wallet Page”, please follow all the steps as shown and fill in the necessary details of your transaction. Once done, click the “Submit” button to proceed with your deposit.

  • What are the ways to deposit?

    1. We have three ways to deposit: G-Cash, Online Payment and Cryptocurrency (DirePay).
    2. Please get our banking details and steps on how to deposit via Live Chat located on our website or by messaging us on Viber or Whatsapp:+639-152043-660 and our friendly customer service will assist you.

  • Do I need to provide any proof of transactions for my deposit?

    1. Yes, proof of transaction must be provided to successfully complete any deposit transaction.

  • How long will it take for the credits to be accounted in my system?

    1. Once you send us a copy of your deposit and it gets verified, we will add it into your account within 3-5 mins. Do contact our customer service if you have any difficulties.

  • What is the minimum amount required for a deposit?

    1. The minimum amount required for each deposit transaction is 200 PHP

  • How to withdraw?

    1. Login to your FGH account and click on “Wallet” in the side menu. Once at the “Wallet Page”, please follow all the steps as shown and fill in the necessary details of your transaction. Once done, click the “Submit” button to proceed with your withdrawal.

  • How much can I withdraw per day?

    1. Kindly contact our customer support to check the designated limit per day. There is a first come first serve basis for G-CASH and Paymaya accounts.

  • How long will it take to process my withdrawal?

    1. For PESONET, it takes 1~2 banking days. For INSTAPAY it will be real time processing whereby once the withdrawal request is submitted, our customer support will process it for you on the spot. Please contact our customer support to check your request.

  • Can I withdraw for other players using my account name?

    1. No, you can only use bank accounts for withdrawal that are under your name, withdrawals with a bank account under another name would be subject for approval.

  • Are my transaction details secure?

    1. All information transmitted on FGH’s servers are highly secure thanks to the state of the art technology that’s coupled with the most advanced security systems and encryption software.
Contact
Support